Last Updated: 10/9/2025
At Grub Door, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our app or website.
We may collect different types of data, including:
Personal Information: name, phone number, email, address.
Payment Information: payment methods such as credit card or Cash on Delivery (we do not store full card details).
Location Data (GPS): to detect your location and deliver orders accurately.
Usage Data: device type, operating system, time and date of use, and pages visited within the app.
Your information is used for purposes such as:
Creating and managing your account.
Processing and delivering your orders.
Communicating with you regarding orders or inquiries.
Improving the quality of our services and app performance.
Sending notifications or promotional offers (with your consent).
We may share your information with:
Merchants/Restaurants to fulfill your orders.
Drivers (Captains) to deliver your orders.
Service Providers such as payment processors or technical providers.
Government or legal authorities when required to comply with the law.
🚫 We do not sell your personal data to third parties.
We use technical and administrative measures to protect your information against unauthorized access, alteration, or loss.
However, no method of transmission over the Internet is 100% secure.
You have the right to:
Access and request a copy of your personal data.
Update or correct your information.
Request deletion of your data (subject to legal requirements).
Opt out of marketing communications at any time.
We may use cookies to enhance your experience within the app or website. You can control cookie settings from your device.
Grub Door services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. You will be notified through the app or by email if significant changes are made.
For questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: [email protected]
